Problem: -------- Why are some of my invoices printing and others are not? Solution: -------- When invoices are to be sent via EDI (810 transaction set), a switch is set on the invoice record to indicate this. Look at the invoice inquiry for the Send EDI switch and Partner fields. Probably you have changed the ‘Send Document’ switch in the Transaction set section (for 810) of Partner Maintenance to ‘yes’, so the order and invoice records created for this customer partner relationship indicate that they are to be sent via EDI. If you do not want to send invoices via EDI, then set the ‘Send Document’ switch in Partner Maintenance to ‘no’. Also, do remember that you probably also have a customer partner record setup (at least one of the records match up for customer, entity, transaction set = 810). Try to keep Customer partner records that are meaningful to your EDI generation of outbound files. Alternatively, you can still choose to send via EDI and have a hard copy. There is a modification to the more recent invoice print function front end that permits you to ‘Print EDI Invoices’. You can thus change the Print EDI switch to ‘Yes’ on the front end of the Invoice Print program. Associated Question ------------------- What do I do once I find out that invoices are erroneously going out via EDI? Is there any cleaning up to do? Answer ------ We cannot go back into the invoice records to change the Send-EDI switch to ‘no’ and the Partner to a blank value. So, once the invoices are generated, you have to use the ‘Print EDI invoices’ switch on the Invoice Print function. Remember to delete the document triggers in the EDI Document Review function associated with this partner so that data does not get generated for this partner. But, if the invoice has not been generated, you can do the following to eliminate the problem: 1) Change the Partner to blank and the Send-EDI switch field to ‘no’ on the associated order records. 2) Change the Send Document switch to ‘no’ on the Partner record.